Arlington Heights police received a report of an attempted burglary to a vehicle in progress at PNC Bank 1800 North Arlington Heights Road, however there is no PNC Bank at that location. Police received a report that the offender was described as a male/white in his late 30’s wearing a white hoodie and baggy jeans. The offender was reported to have left in a blue vehicle.
Police were also checking the PNC Bank location at 19 West Golf Road, Arlington Heights, since there is currently no PNC bank on the north side of Arlington Heights. The caller was not answering her phone when Northwest Central Dispatch Center (9-1-1) tried to call her back.
Police thoroughly checked the Citgo location at 1800 North Arlington Heights Road, and the Harris Bank, Citibank and US Bank on the north side of town. Police reported no offender or victim at either north or south locations.
The problem may have originated because a PNC bank is planned for the Citgo location. The village board approved in late November/early December a new PNC location at 1800 North Arlington Heights Road, which is the site of the Citgo gas station. The gas station site is planned for demolition, which will replaced with a north side PNC bank; and apparently the new information may already be updated in the Computer Aided Dispatch System at the 9-1-1 center.
The incident emphasizes the importance of leaving a cell phone turned on after making an emergency call in case 9-1-1 telecommunicators need to call back to get additional details about an emergency call. Occasionally people turn their phones off or don’t answer their phones — limiting the 9-1-1 center to leaving a voice mail message.